Privacy Policy

Best Friends Pet Co LLC FZ

Email: info@bestfriendspetco.com

At The Pet Industry Awards, we are dedicated to safeguarding your privacy. We gather information about visitors to The Pet Industry Awards sites through various methods, while ensuring that we do not sell, share, or rent this information to any external parties without your explicit permission.

What Information Do We Collect?

If you visit any of our sites, we may collect two different types of information about you: personally identifiable and non-personally identifiable.

  • We will only collect personally identifiable information if you opt-in and take certain actions on our sites:
  • If you choose to fill out an online contact form, we will record your name, company, email address, phone number, and event details or inquiry details.
  • If you choose to subscribe to one of our email newsletters, we will record your name, email address, mobile number, and postcode.
  • If you purchase any of our products or services, we will record your confidential billing information.
  • If you enter any of our competitions, we will record your answer and your contact information.

We request this information so that we can answer your pre-sales questions, inform you of important company or product news, and fulfill your orders. We store this personally-identifiable information on our own secure servers, and we retain it for our permanent company records.

The non-personally-identifiable information we collect is typical of many web logs: browser and processor type, IP address, and the website visited before arriving at one of our sites. We may also track the pages visited within our sites. We use this information in aggregate to understand our visitors better and to learn which sections of our sites are most and least popular.

From time to time, we may contact you by post or by email with information or offers regarding upcoming events. If you do not wish to be contacted by us about upcoming events, please contact us at hello@petindustryawards.com. Please ensure you address your email with “Unsubscribe” in the subject line. It is essential that your registered email address be provided in order for us to action such a request.

How Do We Protect Your Information?

We store the personally identifiable and non-personally identifiable information mentioned above on our own servers and databases. We do not sell, share, or rent this information to anyone outside The Pet Industry Awards, and only employees of The Pet Industry Awards with a specific job-related need have access to it. Additionally, our servers are protected to prevent unauthorized access by outsiders. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

Do We Use Cookies?

"Cookies are small pieces of information stored by the web browser on your computer's hard drive. They are used to assist in tailoring your return visits to our sites and in monitoring site usage. The Pet Industry Awards use cookies to evaluate and improve the effectiveness of certain pages on our sites. Please note that deleting our cookies or disabling future cookies may prevent you from accessing certain areas or features of our sites."

Your Company Name

In order to promote our company in the marketplace, we feature details of our selected customers on our websites.
Our websites currently contain details of our selected customers. If you do not want us to use your company's information, please email us at hello@petindustryawards.com, and we will remove your company's name from the site.
Our websites contain links to other websites that we believe are relevant to our visitors' needs. Please note that The Pet Industry Awards are not responsible for the content, privacy policies, or services of those other websites.

Your Consent

By providing your information, you are giving consent to the use of that information as outlined in this policy. We may update this privacy policy from time to time to incorporate changes in our services and customer feedback. Whenever we make changes to this policy, we will update the "last updated" date at the top of the policy. If there are significant changes to this statement or how we will use your information, we will notify you by prominently posting a notice of such changes before implementing the change, or by directly sending you a notification. We encourage you to check this statement regularly to understand how we are safeguarding your personal data.